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Technical support – Where does the surplus information come from?
Where does the surplus information for AC•THOR, AC ELWA-E or AC ELWA 2 come from?
The AC•THOR or the AC ELWA-E or AC ELWA 2 require information about the power that is fed in at the metering point in order to regulate the surplus of the photovoltaic energy.
This comes either from the my-PV WiFi Meter (successor of my-PV Power Meter) or from a compatible energy management system (inverter, smart home or battery storage).
Data is usually transmitted via the local network, however with some partners it is also possible via RS485 (only possible with AC•THOR and AC ELWA 2).
Our "Support" section offers many useful practical tips that will help you with the installation and commissioning of our solutions.
Moreover, you will find everything about the most important innovations of the my-PV products.
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Supporto
Servizio Clienti Semplificato: Un Modulo per Tutte le RichiesteChatGPT: my-PV mette i clienti al centro, aiutandoli a usare l’elettricità fotovoltaica per il riscaldamento e offrendo supp
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Partner
Nuovo partner di compatibilità: Haier EnergyLe soluzioni my-PV sono ora compatibili con gli inverter e i sistemi di accumulo di Haier Energy.
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Azienda
my-PV at Solar Solutions 2025 in DüsseldorfThis year, on December 3 and 4, 2025, we will be exhibiting at Solar Solutions Düsseldorf.
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