|Supporto

Where is the Device Key for my AC•THOR / AC•THOR 9s?

Our "Support" section provides valuable insights, which provide you with assistance and practical tips on the installation and operation of our devices.

Since my-PV devices became cloud-capable, the Device Key for integration into the previous data cloud live.my-pv.com has always been included in the assembly manual of AC•THOR and AC•THOR 9s.

However, since the end of 2023, this is no longer the case. So where can you find the Device Key now?

Solution: You can now find the serial number and the Device Key on the display under Settings >> Cloud Connection.

With the release of AC•THOR firmware version a0021200, my-PV has thus also aligned the handling for AC ELWA 2 in this regard. With the update, the Device Key is now accessible on the device display, not only for the AC ELWA 2 but also for the AC•THOR and AC•THOR 9s. This standardization aims to simplify the overview of our individual solutions with a consistent standard and prevent the Device Key from being lost on the construction site.

Need more information?

Haven't found what you need yet? Explore our Info Center with guides, product data sheets, images, and more.

Visit the Downloads section

Visit our YouTube channel!

Discover past webinars and exciting videos about our products and projects on our YouTube channel.

YouTube Channel

More News

Partner

Using my-PV products with Zendure balcony power plants

No more giving away surplus electricity for free – use it for water heating instead!

Leggi di più...

Generale

La mia partecipazione a KEY ENERGY 2025 in Italia

Anche quest'anno, my-PV sarà presente a KEY ENERGY 2025 in Italia.

Leggi di più...

Partner

New compatibility: my-PV and Forstner Speichertechnik

With the compatibility between my-PV and Forstner, more possibilities are opening up for efficient supply from photovoltaics.

Leggi di più...

Partner

Solplanet and my-PV now compatible

At my-PV, we are committed to system openness – our compatibility with over 75 manufacturers is proof of that.

Leggi di più...

Partner

sonnen compatible with AC ELWA 2 from my-PV

Our AC ELWA 2 is now compatible with the German pioneer in connected energy solutions, sonnen.

Leggi di più...

Referenze

Save 450€ in feed-in fees with AC ELWA 2 in the Netherlands

A Dutch homeowner successfully increased their PV self-consumption with the AC ELWA 2.

Leggi di più...