Support_News
|General

Technischer Support - The ELWA only flashes green, but never heats

The ELWA is configured at the factory for operation as a single device or in stratified charging mode as an upper device.

Probably the shift setting was unintentionally changed to "down" in setup mode.

2b17846f73c1b7aaf57e9a97f4152da5d1e733d2.png

Knob setting

Simply put the ELWA back into setup mode (see installation and operating instructions) and correct the incorrect setting.

517137f5e5b5a21cec63c69225bb0f7db4027b92.png

By the way, in the software the setting "below" looks like this (language selection English):

f23882bd30686cc22b861c48693648e86e255d37.png

ELWA Software. This software is available for download free of charge.

Our

"Support" section

offers many useful practical tips that will help you with the installation and commissioning of our solutions.

Furthermore, you will learn about all essential innovations of my-PV products.

More articles

General

my-PV at IFH 2024

my-PV will be at IFH trade fair, from April 23-26 in Nuremberg! Discover our solar-electric products for self-consumption.

Read more...

General

20% discount on the ELWA

Our self-sufficient heating rod for photovoltaic heat is now available with a 20% discount.

Read more...

Company

We welcome our new international Sales Director

Alice Kramolišová has been leading my-PV’s international sales team since January 2024, driving the company's global sales.

Read more...