Support_News
|General

Technischer Support - The ELWA only flashes green, but never heats

The ELWA is configured at the factory for operation as a single device or in stratified charging mode as an upper device.

Probably the shift setting was unintentionally changed to "down" in setup mode.

2b17846f73c1b7aaf57e9a97f4152da5d1e733d2.png

Knob setting

Simply put the ELWA back into setup mode (see installation and operating instructions) and correct the incorrect setting.

517137f5e5b5a21cec63c69225bb0f7db4027b92.png

By the way, in the software the setting "below" looks like this (language selection English):

f23882bd30686cc22b861c48693648e86e255d37.png

ELWA Software. This software is available for download free of charge.

Our

"Support" section

offers many useful practical tips that will help you with the installation and commissioning of our solutions.

Furthermore, you will learn about all essential innovations of my-PV products.

More articles

Partner

New Compatibility Partner: E.ON Germany

my-PV’s solar-electric solutions are now compatible with the E.ON Home Energy Manager (HEMS).

Read more...
Man with a beard wearing headphones and a floral shirt, smiling while looking at a computer screen in a bright office.

Support

Simplified customer service: one form for all requests

my-PV puts customers first, helping them use self-generated PV electricity for heating and providing expert project support.

Read more...

Partner

New Compatibility Partner: Haier Energy

my-PV solutions are now compatible with inverters and storage systems from Haier Energy.

Read more...