my-PV GmbH
|Assistance

Error : Hot water securing

If the error 102 message is displayed on the AC•THOR /AC•THOR 9s , this means that the hot water securing function is active, but no temperature sensor has been connected or activated yet.

To correct this error, connect the sensor to the AC•THOR and activate it via the display.

To do this, click on settings (gearwheel symbol), scroll to the item "sensors" and select it.

You will then see the serial number of the connected sensor and its current temperature on the display. Click once on this line. Now the sensor number is displayed to the right of the displayed temperature. This sensor is now active. Finally, save the setting.

TIP: If the optional temperature safeguard is not used, the heat generator has a thermostat and you only want to use excess energy anyway, then the installation of the temperature sensor is not necessary at all!

Our "Support" section offers many useful practical tips that will help you install and commission our solutions.

Furthermore, you will learn about all the most important innovations of my-PV products.

More articles

Two men holding a certificate stand in a room with solar equipment and a sign that reads "Empowering the Solar Future."

L'entreprise

my-PV re-certifié selon ISO 9001:2015

En 2026, my-PV a de nouveau été recertifié avec succès selon ISO 9001:2015.

lire la suite...
Modern house with solar panels on the roof and an outdoor heat pump unit, surrounded by a grassy yard under a clear blue sky.

Généralités

Protégez votre pompe à chaleur et augmentez l'autoconsommation avec de la chaleur PV réelle.

La combinaison d'une pompe à chaleur modulante et du chauffage direct solaire-électrique avec l'AC•THOR réduit ...

lire la suite...
A two-story building with solar panels on the roof, featuring large windows and a red roof. A person walks by in the foreground.

Références

Eau chaude pour un internat au Kenya

Pendant des années, les 50 enfants prenaient des douches froides. my-PV fournit désormais un chauffage autonome, indépendant

lire la suite...