my-PV WiFi Meter cannot be connected as control unit
Our "Support" section provides valuable insights, which provide you with assistance and practical tips on the installation and operation of our devices.
The my-PV WiFi Meter cannot be connected as a control unit, even though both devices are clearly in the network?
It is confirmed that both devices, the my-PV WiFi Meter and the AC•THOR, AC•THOR 9s, or the AC ELWA 2, are in the same local network when the my-PV WiFi Meter is displayed on the information page.
However, connecting the my-PV WiFi Meter as a control type is not successful with either "my-PV Meter Auto" or "my-PV Meter Manual" in the control settings?
One possible cause could be that the network router is not allowing UDP packets on its port 16124.
Solution 1:
Adjust the settings on the router accordingly to unblock UDP data communication.
Good to know
Note: If the router does not allow UDP packets on port 16124, a Master-Slave operation with multiple my-PV devices is not possible!
Solution 2:
Please contact support@my-pv.com and provide us with the 16-digit serial number of your AC•THOR, AC•THOR 9s, or AC ELWA 2. If your device has an internet connection, we can manually configure the control settings for you!
Need more information?
Haven't found what you need yet? Explore our Info Center with guides, product data sheets, images, and more.
Visit the Downloads sectionVisit our YouTube channel!
Discover past webinars and exciting videos about our products and projects on our YouTube channel.
YouTube ChannelMore News
General
Gas ban marks beginning of solar-electric era in Australia
New homes in Victoria will no longer have gas-powered systems. Instead, they will rely on electricity for all energy needs.
Read more...General
Grid fees and end of net metering for PV system owners in the Netherlands
The Netherlands is regulating its rapidly growing solar energy market by approving grid fees for owners of rooftop PV systems
Read more...General
Collaboration with Spanish and Italian YouTubers
my-PV has partnered with prominent YouTubers from Spain and Italy to create video content in their native languages.
Read more...Support
Is there an app for the my-PV Cloud?
We have created the option to save the my-PV Cloud as an app to the home screen.
Read more...General
Challenges of power grids – and a way out?
The demand for electricity is rising and the power grids have to adapt to entirely new conditions.
Read more...Support
AC•THOR / AC•THOR 9s shows "Heating Finished" but the target temperature has not been reached yet?
Our "Support" section provides valuable insights, which provide you with practical tips on the operation of our devices.
Read more...