)
Where is the Device Key for my AC•THOR / AC•THOR 9s?
Our "Support" section provides valuable insights, which provide you with assistance and practical tips on the installation and operation of our devices.
Since my-PV devices became cloud-capable, the Device Key for integration into the previous data cloud live.my-pv.com has always been included in the assembly manual of AC•THOR and AC•THOR 9s.
However, since the end of 2023, this is no longer the case. So where can you find the Device Key now?
Solution: You can now find the serial number and the Device Key on the display under Settings >> Cloud Connection.
With the release of AC•THOR firmware version a0021200, my-PV has thus also aligned the handling for AC ELWA 2 in this regard. With the update, the Device Key is now accessible on the device display, not only for the AC ELWA 2 but also for the AC•THOR and AC•THOR 9s. This standardization aims to simplify the overview of our individual solutions with a consistent standard and prevent the Device Key from being lost on the construction site.
)
Need more information?
Haven't found what you need yet? Explore our Info Center with guides, product data sheets, images, and more.
Visit the Downloads sectionVisit our YouTube channel!
Discover past webinars and exciting videos about our products and projects on our YouTube channel.
YouTube ChannelMore News
)
Support
Simplified customer service: one form for all requestsmy-PV puts customers first, helping them use self-generated PV electricity for heating and providing expert project support.
Read more...){kind=logo}
Partner
New Compatibility Partner: Haier Energymy-PV solutions are now compatible with inverters and storage systems from Haier Energy.
Read more...){kind=logo}
Company
my-PV at Solar Solutions 2025 in DüsseldorfThis year, on December 3 and 4, 2025, we will be exhibiting at Solar Solutions Düsseldorf.
Read more...)
References
Photovoltaic-powered hot water and space heating in a French HomeIn Schillerdorf, France, PV electricity is efficiently used for hot water, heating, and the pool with the AC•THOR 9s.
Read more...)
General
my-PV Cloud: Continuous Expansion of FeaturesA small retrospective for the two-year anniversary of the my-PV Cloud: numerous free upgrades for our customers!
Read more...)
References
Belgium relies on AC ELWA 2 and HomeWizardIn Mechelen, a homeowner uses HomeWizard and my-PV to heat water with surplus solar power.
Read more...